FAQ

We offer returns and refunds, for any reason, on all ready-to-wear items. Your order must be returned in its original condition and shipped back to us within 14 days of delivery to receive a refund. All items $100 and over will incur a 15% restocking fee. All items under $100 will incur a 10% restocking fee. Items excluded from returns include the following: Accessories (ties, bowties, cufflinks, belts, Suspenders). Please contact support@mensuits.com to request a return.

Please contact support@mensuits.com to change your address.

You must initiate an exchange request within 14 days from delivery. You can initiate an exchange request using the return link at the bottom of the website. If you are passed the 14 day exchange window and within 30 days of delivery, you may contact us at support@mensuits.com. Any exchange request past 30 days will not be accepted.

You should expect to receive your exchange within 2-5 days once we have received the original item being exchanged. If the deadline for the exchange is urgent, email us the tracking number of the package you’re returning, and we will do our best to expedite the corrected item to you.

Please contact support@mensuits.com to change or cancel an order.

Once you place your order, you will receive a confirmation email with the details of your order. When your package is ready to be shipped, you will receive a shipping notification via email, which will include the active tracking number for your order. You will be able to track your package with this information. If you have any further questions about your order status, please contact support@mensuits.com

We typically ship each order within 2-3 days. We ship via UPS and USPS Priority Mail, which have a 2–3-day shipping window to most of the continental USA.

Mensuits.com accepts all forms of major credit cards, as well as available financing options through Shopify. Google Pay, Paypal, and Amazon Pay are all accepted through the site as well.

We do not offer custom sizing on our suits at the present time. However, we can direct you to a local tailor who will be able to assist you with basic alterations and other tailoring needs.

If you have questions about a specific item’s availability that isn’t readily listed on the site, please visit Fit Guide or contact support@mensuits.com to request additional information.

We currently do not sell suit jackets separately. However, we do offer certain suit color options in vest and trousers for sale separately. They can be found on their respective collection pages.

No, the buttonholes on our suits are not fully functional. As in a majority of off the rack garments, the buttonholes are sewn shut and are on the garment as a styling accent.

All of our suits are dry clean only. Dry cleaning your suit is the best way to ensure the longevity of the garment and reduce unnecessary wear and tear. One thing to keep in mind is that it is not necessary to dry clean your suit after each wear. A good rule of thumb is you should dry clean your suit every 6-8 wears if activity was mild during each use.

All of our suits come unhemmed and will need the trousers hemmed by a local seamstress or tailor. This is industry standard so that pants are hemmed to your specific length based on your actual height and style preference. In addition, if any additional tailoring is needed the seamstress or tailor will be able to customize the suit further to your satisfaction.

If you have a well-fitting suit that has been worn recently, you should be able to base your measurements from that suit. We do use our own proprietary size specs in manufacturing; however we follow a standard sizing guide that is common across the suiting industry. If you have specific questions about fit, please email support@mensuits.com

Absolutely! Please visit our Fit Guide or email support@mensuits.com.

Please see our fit guide on the product pages for additional information on the differences between our fits. If you require further clarification or assistance, please email support@mensuits.com

Unfortunately, we can not accept any items that have been altered or worn.

Yes, your suit can be altered at any tailor or seamstress. A quick browser search will provide you with a short list of options close to your location.

Your suit can be altered at any local tailor or seamstress that offers alterations. A quick browser search will provide you with a short list of options close to your location.

We offer standard shipping, and express shipping for an additional fee. All orders are sent via UPS or USPS.

Unfortunately, all orders outside of the contiguous United States of America are considered final. We will not accept returns or exchanges in any scenario.

Your credit card will immediately be charged upon placing the order.

Please contact support@mensuits.com. We may require additional information from you before a resolution is reached and your order can be replaced.

Please see our privacy policy for further information.

Yes, unless you are part of a wedding party that has registered on the site, you can order without registering by checking out as a guest.